When it comes to choosing a reputable company to manage your SEO, there’s both a right way and a wrong way to go about the hiring process. In today’s Whiteboard Friday, Rand identifies common pitfalls to avoid and advice to take when it comes to selecting an agency or consultant to optimize your site for search engines. SEOs, take note: there are great ideas here for how to market yourselves to clients, as well!
My recommended process for choosing an SEO company:
Why do you want to rank organically for keywords? Then, figure out how you’re going to judge success versus failure. In this process, there are good goals and bad goals.
- I want to get in front of a lot of people who are researching this, and so we need traffic from these specific groups. I know that they perform searches for this. Great.
- We’re trying to boost revenue, and we’re trying to boost it through new sales and SEO is a sales driving channel. Fine, great.
- We’re trying to boost downloads or free sign-ups or free trials. Also a fine goal.
- We just want traffic, more traffic. Why? Well, because we want it. Terrible, terrible goal. Traffic is not a goal in and of itself. If you say, “Well, we want more traffic because we know search traffic converts well for us and here are the statistics on it,” fine, terrific. Now it’s a revenue driving thing.
- Rankings alone, unfortunately this is a vanity thing that many people have where they want to rank for something simply because they want to rank for it. Usually a bad sign for SEO companies considering clients. You shouldn’t have that on your goals list. That’s not a positive goal.
- Beating a particular competitor out for specific keywords or phrases. Again, not a great goal. Doesn’t drive directly to revenue. Doesn’t drive directly to organizational goals.
Three pro tips:
- If SEO needs to be a core competency at your company, bring it in-house. An agency or consultant can never do as much with as much resources, with as much communication, as someone in-house can do. Starting with a consultant externally and then bringing someone in-house is a fine way to go.
- If the quality SEO folks that you’re considering are too pricy, my suggestion might be to say, “Okay, how about you just advise us on the work, and we’ll hire an in-house person, maybe who’s more beginner-level and you coach that person?” That can work well, again especially if you have that budget to bring that person in-house.
- Remember that SEO is not for everyone. SEO is extremely competitive. Page 1 gets 95% plus of the clicks. The top 3 or 4 results are getting more than 70% of those clicks, 65% or 70%. So a lot of the time, if you can’t afford yet to do SEO or to engage in it seriously, it may not be all that valuable to go from ranking on page five for a lot of your key terms to page two or the bottom of page one. Unless you have the budget and the energy to really commit yourself to SEO, it might be a channel you consider later down the road.